Proactive and Responsive Market Orientation and Performance of Family and Non-Family Firms

    Aktivität: VortragWissenschaftlicher Vortrag (Science-to-Science)

    Beschreibung

    Based on a sample of 206 non-family and 416 family firms, proactive and responsive market orientation and their effect on performance are analysed. Our analyses show a significantly lower proactive market orientation for family firms than for non-family firms. However, while responsive market orientation does not impact performance in both cases, in the case of family firms, a proactive market orientation has a significant impact on performance. We hypothesize that the lower extent of proactive market orientation for family firms enables those family firms which employ higher degrees of proactive market orientation to boost their performance. Therefore, we recommend family firms to engage more in detecting latent customer needs and implementing related measures.
    Zeitraum24 Juni 200927 Juni 2009
    Ereignistitel9th Annual IFERA World Family Business Research Conference
    VeranstaltungstypKeine Angaben
    BekanntheitsgradInternational