A method for generating performance measures for logistics

Jürgen Weber; Sebastian Kummer; Armin Großklaus; Harald Nippel; Dorothee Warnke

doi:10.1007/978-3-658-25983-9_5

A method for generating performance measures for logistics

Jürgen Weber, Sebastian Kummer, Armin Großklaus, Harald Nippel, Dorothee Warnke

Transportwirtschaft und Logistik (Kummer)

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Sammelwerk

Abstract

In companies today, there is a strong demand for performance measures for logistics. Yet, current methods do not provide satisfactory solutions. Academia, too, provides only few suggestions; and the approaches vary greatly. Possible reasons for this clear deficit include the highly heterogeneous and complex spectrum of logistics activities, which makes the development of consistent performance measures difficult, as well as the relatively underdeveloped theory concerning the creation of performance measures in general. The creation of performance measures for logistics thus requires both the implementation of indicators into a company’s management system and the identification of logistics process characteristics that are relevant for management.

Originalsprache	Englisch
Titel des Sammelwerks	Behavioral Controlling. Anniversary Volume in Honor of Jürgen Weber
Herausgeber*innen	Schäffer, Utz
Erscheinungsort	Vallendar
Verlag	Springer Gabler
Seiten	67 - 86
ISBN (Print)	978-3-658-25982-2
DOIs	https://doi.org/10.1007/978-3-658-25983-9_5
Publikationsstatus	Veröffentlicht - 2019

Österreichische Systematik der Wissenschaftszweige (ÖFOS)

502017 Logistik

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Zitat

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AU - Nippel, Harald

AU - Warnke, Dorothee

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N2 - In companies today, there is a strong demand for performance measures for logistics. Yet, current methods do not provide satisfactory solutions. Academia, too, provides only few suggestions; and the approaches vary greatly. Possible reasons for this clear deficit include the highly heterogeneous and complex spectrum of logistics activities, which makes the development of consistent performance measures difficult, as well as the relatively underdeveloped theory concerning the creation of performance measures in general. The creation of performance measures for logistics thus requires both the implementation of indicators into a company’s management system and the identification of logistics process characteristics that are relevant for management.

AB - In companies today, there is a strong demand for performance measures for logistics. Yet, current methods do not provide satisfactory solutions. Academia, too, provides only few suggestions; and the approaches vary greatly. Possible reasons for this clear deficit include the highly heterogeneous and complex spectrum of logistics activities, which makes the development of consistent performance measures difficult, as well as the relatively underdeveloped theory concerning the creation of performance measures in general. The creation of performance measures for logistics thus requires both the implementation of indicators into a company’s management system and the identification of logistics process characteristics that are relevant for management.

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