@book{50747dc7c3074a8abf1c5bbcd9821c1c,
title = "Business Process Management Cases: Digital Innovation and Business Transformation in Practice",
abstract = "This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.",
author = "{vom Brocke}, Jan and Jan Mendling",
year = "2018",
doi = "10.1007/978-3-319-58307-5",
language = "English",
isbn = "978-3-319-58306-8",
series = "Management for Professionals",
publisher = "Springer International Publishing",
edition = "1st ed.",
}