@inbook{47e176789c034495a7d9144d3e031682,
title = "Does Amazon Scare Off Customers?: The Effect of Negative Spotlight Reviews on Purchase Intention",
author = "Olga Bergmeier and Michael Scholz and Verena Dorner",
year = "2013",
language = "English",
isbn = "978-3-00-041359-9",
series = "Proceedings of the Internationale Tagung Wirtschaftsinformatik (WI)",
pages = "23--37",
editor = "{Alt }, Rainer and Bogdan Franczyk",
booktitle = "Proceedings of the 11th International Conference on Wirtschaftsinformatik (WI 2013)",
publisher = "Association for Information Systems",
address = "United States",
}