@inproceedings{34198de1298e4af1839e567942f2bffe,
title = "Engaging Customers in Co-Production Processes: How Value Enhancing and Intensity Reducing Communication",
author = "G{\"u}nt{\"u}rk{\"u}n, {Baris Pascal} and Till Haumann and Laura-Marie Schons and Jan Wieseke",
year = "2014",
language = "English",
pages = "N--2 -- N--4",
editor = "{Gary Hunter, Tom Steenburgh}",
booktitle = "AMA Winter Marketing Educators' Conference 2014: Engaging Customers, AMA Educators Proceedings Volume 25",
publisher = "American Marketing Association",
address = "United States",
}