Exact and hybrid methods for the multiperiod field service routing problem

This article deals with a particular class of routing problem, consisting of the planning and routing of technicians in the field. This problem has been identified as a multiperiod, multidepot uncapacitated vehicle routing problem with specific constraints that we call the multiperiod field service routing problem (MPFSRP). We propose a set covering formulation of the problem for the column generation technique and we develop an exact branch and price solution method for small-sized instances. We also propose several heuristic versions for larger instances. We present the results of experiments on realistic data adapted from an industrial application.