Heterogeneous development of cognitive dissonance over time and its effect on satisfaction and loyalty

Publikation: Wissenschaftliche Fachzeitschrift › Originalbeitrag in Fachzeitschrift › Begutachtung

Originalsprache	Englisch
Seiten (von - bis)	261 - 280
Fachzeitschrift	Journal of Customer Behaviour
Jahrgang	11
Ausgabenummer	3
Publikationsstatus	Veröffentlicht - 2012

Zitat

@article{eef4bf1ceda442e98266c4960c454a0e,

title = "Heterogeneous development of cognitive dissonance over time and its effect on satisfaction and loyalty",

author = "Monika Koller and Thomas Salzberger",

year = "2012",

language = "English",

volume = "11",

pages = "261 -- 280",

journal = "Journal of Customer Behaviour",

issn = "1475-3928",

number = "3",

}