@inbook{6dc2910d5f624a77a23fa861b177aee3,
title = "How CEOs Twitter with Customers: Key Insights and Future Research Direction",
author = "Tong Wu and Jonathan Reynolds and Jintao Wu and Schlegelmilch, {Bodo B.}",
year = "2021",
month = jun,
day = "21",
doi = "10.1007/978-3-030-95346-1_55",
language = "English",
isbn = "978-3-030-95345-4",
series = "Developments in Marketing Science: Proceedings of the Academy of Marketing Science",
publisher = "Springer",
pages = "169–170",
editor = "Juliann Allen and Bruna Jochims and Shuang Wu",
booktitle = "Celebrating the Past and Future of Marketing and Discovery with Social Impact",
address = "Germany",
}