How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities

Gregor Kipping; Djordje Djurica; Sandro Franzoi; Thomas Grisold; Laura Marcus; Sebastian Schmid; Jan vom Brocke; Jan Mendling; Maximilian Röglinger

doi:10.1007/978-3-031-16103-2_5

How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities

Gregor Kipping^*, Djordje Djurica, Sandro Franzoi, Thomas Grisold, Laura Marcus, Sebastian Schmid, Jan vom Brocke, Jan Mendling, Maximilian Röglinger

^*Korrespondierende*r Autor*in für diese Arbeit

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Konferenzband

Abstract

Process mining is a fast-growing technology concerned with managing
and improving business processes. While the technology itself has been thoroughly
scrutinized by prior research, we are only beginning to understand the managerial
and organizational implications of process mining. Creating such knowledge is
essential for a successful adoption and use of process mining in organizations. We
conduct a qualitative-inductive interview study to explore how process mining can
be leveraged in organizations. To this end, we systematically examine the needs
and experiences of practitioners with process mining at different levels, including
heads of process mining, process analysts, and data engineers. Complementing
our tutorial, this article provides a theoretical background, outlines our research
approach, and presents preliminary findings.

Originalsprache	Englisch
Titel des Sammelwerks	Business Process Management
Untertitel des Sammelwerks	20th International Conference, BPM 2022, Proceedings
Herausgeber*innen	Claudio Di Ciccio, Remco Dijkman, Adela del Río Ortega, Stefanie Rinderle-Ma
Erscheinungsort	Cham
Verlag	Springer International Publishing
Seiten	40-46
Seitenumfang	7
ISBN (elektronisch)	9783031161032
ISBN (Print)	9783031161025, 9783031161049
DOIs	https://doi.org/10.1007/978-3-031-16103-2_5
Publikationsstatus	Veröffentlicht - 11 Sept. 2022
Veranstaltung	20th International Conference on Business Process Management, BPM 2022 - Virtual, Online Dauer: 11 Sept. 2022 → 16 Sept. 2022

Publikationsreihe

Reihe	Lecture Notes in Computer Science (LNCS)
Band	13420
ISSN	0302-9743

Konferenz

Konferenz	20th International Conference on Business Process Management, BPM 2022
Ort	Virtual, Online
Zeitraum	11/09/22 → 16/09/22

Bibliographische Notiz

Funding Information:
This proposal has been funded by the ERASMUS+ program of the European Union (EU Funding 2021-1-LI01-KA220-HED-000027575 “Developing Process Mining Capabilities at the Enterprise Level”). We would like to express our gratitude to the European Union and AIBA Liechtenstein for their support.

Funding Information:
Acknowledgements. This proposal has been funded by the ERASMUS+ program of the European Union (EU Funding 2021-1-LI01-KA220-HED-000027575 “Developing Process Mining Capabilities at the Enterprise Level”). We would like to express our gratitude to the European Union and AIBA Liechtenstein for their support.

Publisher Copyright:
© 2022, Springer Nature Switzerland AG.

Schlagwörter

Process mining · Organizational implications · Process mining capabilities

Zugriff auf Dokument

10.1007/978-3-031-16103-2_5

Verfügbarkeit prüfen

Katalog der Universitätsbibliothek

Andere Dateien und Links

Verknüpfung zur Publikation in Scopus

Die Entwicklung von Process Mining Kapazitäten in Organisationen
Bernroider, E. (Projektleitung), Mendling, J. (Projektleitung) & Djurica, D. (Forscher*in)
1/11/21 → 31/10/23
Projekt: Forschungsförderung

Zitat

Kipping, G., Djurica, D., Franzoi, S., Grisold, T., Marcus, L., Schmid, S., Brocke, J. V., Mendling, J., & Röglinger, M. (2022). How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities. in C. Di Ciccio, R. Dijkman, A. del Río Ortega, & S. Rinderle-Ma (Hrsg.), Business Process Management: 20th International Conference, BPM 2022, Proceedings (S. 40-46). Springer International Publishing. https://doi.org/10.1007/978-3-031-16103-2_5

Kipping, Gregor ; Djurica, Djordje ; Franzoi, Sandro et al. / How to Leverage Process Mining in Organizations : Towards Process Mining Capabilities. Business Process Management: 20th International Conference, BPM 2022, Proceedings. Hrsg. / Claudio Di Ciccio ; Remco Dijkman ; Adela del Río Ortega ; Stefanie Rinderle-Ma. Cham : Springer International Publishing, 2022. S. 40-46 (Lecture Notes in Computer Science (LNCS), Band 13420).

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Kipping, G, Djurica, D, Franzoi, S, Grisold, T, Marcus, L, Schmid, S, Brocke, JV, Mendling, J & Röglinger, M 2022, How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities. in C Di Ciccio, R Dijkman, A del Río Ortega & S Rinderle-Ma (Hrsg.), Business Process Management: 20th International Conference, BPM 2022, Proceedings. Springer International Publishing, Cham, Lecture Notes in Computer Science (LNCS), Bd. 13420, S. 40-46, 20th International Conference on Business Process Management, BPM 2022, Virtual, Online, 11/09/22. https://doi.org/10.1007/978-3-031-16103-2_5

How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities. / Kipping, Gregor; Djurica, Djordje; Franzoi, Sandro et al.
Business Process Management: 20th International Conference, BPM 2022, Proceedings. Hrsg. / Claudio Di Ciccio; Remco Dijkman; Adela del Río Ortega; Stefanie Rinderle-Ma. Cham: Springer International Publishing, 2022. S. 40-46 (Lecture Notes in Computer Science (LNCS), Band 13420).

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Konferenzband

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T1 - How to Leverage Process Mining in Organizations

T2 - 20th International Conference on Business Process Management, BPM 2022

AU - Kipping, Gregor

AU - Djurica, Djordje

AU - Franzoi, Sandro

AU - Grisold, Thomas

AU - Marcus, Laura

AU - Schmid, Sebastian

AU - Brocke, Jan vom

AU - Mendling, Jan

AU - Röglinger, Maximilian

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AB - Process mining is a fast-growing technology concerned with managing and improving business processes. While the technology itself has been thoroughly scrutinized by prior research, we are only beginning to understand the managerial and organizational implications of process mining. Creating such knowledge is essential for a successful adoption and use of process mining in organizations. We conduct a qualitative-inductive interview study to explore how process mining can be leveraged in organizations. To this end, we systematically examine the needs and experiences of practitioners with process mining at different levels, including heads of process mining, process analysts, and data engineers. Complementing our tutorial, this article provides a theoretical background, outlines our research approach, and presents preliminary findings.

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DO - 10.1007/978-3-031-16103-2_5

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T3 - Lecture Notes in Computer Science (LNCS)

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A2 - Di Ciccio, Claudio

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ER -

Kipping G, Djurica D, Franzoi S, Grisold T, Marcus L, Schmid S et al. How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities. in Di Ciccio C, Dijkman R, del Río Ortega A, Rinderle-Ma S, Hrsg., Business Process Management: 20th International Conference, BPM 2022, Proceedings. Cham: Springer International Publishing. 2022. S. 40-46. (Lecture Notes in Computer Science (LNCS), Band 13420). doi: 10.1007/978-3-031-16103-2_5

How to Leverage Process Mining in Organizations: Towards Process Mining Capabilities

Abstract

Publikationsreihe

Konferenz

Bibliographische Notiz

Schlagwörter

Zugriff auf Dokument

Verfügbarkeit prüfen

Andere Dateien und Links

Projekte

Die Entwicklung von Process Mining Kapazitäten in Organisationen

Zitat