Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums

Astrid Weiss; Anna Pillinger; Katta Spiel; Sabine Zauchner-Studnicka

doi:10.1145/3334480.3382793

Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums

Astrid Weiss, Anna Pillinger, Katta Spiel, Sabine Zauchner-Studnicka

Department für Volkswirtschaft (Schmidpeter)

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Konferenzband

Abstract

We compared anthropomorphic language use in online forums about the Amazon Echo Show, Q.bo One, and Anki Vector; carrying out a content analysis of forum and Reddit threads, as well as a Facebook group. Our expectation was to find the highest amount of anthropomorphism for Q.bo One due to its humanoid shape, however, findings suggest that the life-likeness of the artifact is not pre-dominantly linked to the appearance, but to its interactivity and attributed agency and gender.

Originalsprache	Englisch
Titel des Sammelwerks	Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
Herausgeber*innen	Association for Computing Machinery
Erscheinungsort	New York, NY, USA
Seiten	1 - 7
DOIs	https://doi.org/10.1145/3334480.3382793
Publikationsstatus	Veröffentlicht - 2020

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10.1145/3334480.3382793Lizenz: Nicht angegeben

Zitat

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title = "Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums",

abstract = "We compared anthropomorphic language use in online forums about the Amazon Echo Show, Q.bo One, and Anki Vector; carrying out a content analysis of forum and Reddit threads, as well as a Facebook group. Our expectation was to find the highest amount of anthropomorphism for Q.bo One due to its humanoid shape, however, findings suggest that the life-likeness of the artifact is not pre-dominantly linked to the appearance, but to its interactivity and attributed agency and gender.",

author = "Astrid Weiss and Anna Pillinger and Katta Spiel and Sabine Zauchner-Studnicka",

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Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums. / Weiss, Astrid; Pillinger, Anna; Spiel, Katta et al.
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. Hrsg. / Association for Computing Machinery. New York, NY, USA, 2020. S. 1 - 7.

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Konferenzband

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T1 - Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums

AU - Weiss, Astrid

AU - Pillinger, Anna

AU - Spiel, Katta

AU - Zauchner-Studnicka, Sabine

PY - 2020

Y1 - 2020

N2 - We compared anthropomorphic language use in online forums about the Amazon Echo Show, Q.bo One, and Anki Vector; carrying out a content analysis of forum and Reddit threads, as well as a Facebook group. Our expectation was to find the highest amount of anthropomorphism for Q.bo One due to its humanoid shape, however, findings suggest that the life-likeness of the artifact is not pre-dominantly linked to the appearance, but to its interactivity and attributed agency and gender.

AB - We compared anthropomorphic language use in online forums about the Amazon Echo Show, Q.bo One, and Anki Vector; carrying out a content analysis of forum and Reddit threads, as well as a Facebook group. Our expectation was to find the highest amount of anthropomorphism for Q.bo One due to its humanoid shape, however, findings suggest that the life-likeness of the artifact is not pre-dominantly linked to the appearance, but to its interactivity and attributed agency and gender.

U2 - 10.1145/3334480.3382793

DO - 10.1145/3334480.3382793

M3 - Contribution to conference proceedings

SN - 978-1-4503-6819-3

SP - 1

EP - 7

BT - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

A2 - Association for Computing Machinery, null

CY - New York, NY, USA

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