Is Customer Satisfaction driving Revenue - a Longitudinal Analysis with Evidence from the Banking Industry

Publikation: Wissenschaftliche Fachzeitschrift › Originalbeitrag in Fachzeitschrift › Begutachtung

Originalsprache	Englisch
Fachzeitschrift	Journal of Business and Economics Research
Jahrgang	2
Ausgabenummer	1
DOIs	https://doi.org/10.19030/jber.v2i1.2844
Publikationsstatus	Veröffentlicht - 2004

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title = "Is Customer Satisfaction driving Revenue - a Longitudinal Analysis with Evidence from the Banking Industry",

author = "Gerhard Winkler and Markus Schwaiger",

year = "2004",

doi = "10.19030/jber.v2i1.2844",

language = "English",

volume = "2",

journal = "Journal of Business and Economics Research",

issn = "2157-8893",

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}

TY - JOUR

T1 - Is Customer Satisfaction driving Revenue - a Longitudinal Analysis with Evidence from the Banking Industry

AU - Winkler, Gerhard

AU - Schwaiger, Markus

PY - 2004

Y1 - 2004

U2 - 10.19030/jber.v2i1.2844

DO - 10.19030/jber.v2i1.2844

M3 - Journal article

SN - 2157-8893

VL - 2

JO - Journal of Business and Economics Research

JF - Journal of Business and Economics Research

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ER -