Mining team compositions for collaborative work in business processes

Stefan Schönig, Cristina Cabanillas Macias, Claudio Di Ciccio, Stefan Jablonski, Jan Mendling, Stefan Schönig

Publikation: Wissenschaftliche FachzeitschriftOriginalbeitrag in FachzeitschriftBegutachtung

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Abstract

Process mining aims at discovering processes by extracting knowledge about their different perspectives from event logs. The resource perspective (or organisational perspective) deals, among others, with the assignment of resources to process activities. Mining in relation to this perspective aims to extract rules on resource assignments for the process activities. Prior research in this area is limited by the assumption that only one resource is responsible for each process activity, and hence, collaborative activities are disregarded. In this paper, we leverage this assumption by developing a process mining approach that is able to discover team compositions for collaborative process activities from event logs. We evaluate our novel mining approach in terms of computational performance and practical applicability.
OriginalspracheEnglisch
Seiten (von - bis)675 - 693
FachzeitschriftSoftware & Systems Modeling
Jahrgang17
Ausgabenummer2
DOIs
PublikationsstatusVeröffentlicht - 2018

Österreichische Systematik der Wissenschaftszweige (ÖFOS)

  • 102022 Softwareentwicklung
  • 102
  • 502
  • 502050 Wirtschaftsinformatik

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