New Public Management: Evaluation of Success of TQM and Change Management Interventions in Public Services from the Employees and Customers

Dieter Scharitzer

New Public Management: Evaluation of Success of TQM and Change Management Interventions in Public Services from the Employees and Customers

Publikation: Wissenschaftliche Fachzeitschrift › Originalbeitrag in Fachzeitschrift › Forschung › Begutachtung

Originalsprache	Englisch
Fachzeitschrift	Total Quality Management
Publikationsstatus	Veröffentlicht - 2000

Zitat

@article{fe7ced734299414b84aa9ff326205e0e,

title = "New Public Management: Evaluation of Success of TQM and Change Management Interventions in Public Services from the Employees and Customers",

author = "Dieter Scharitzer",

year = "2000",

language = "English",

journal = "Total Quality Management",

issn = "0954-4127",

publisher = "Routledge",

}