Projekte pro Jahr
In organizations, users’ compliance with information security policies (ISP) is crucial for minimizing information security (IS) incidents. To improve users’ compliance, IS managers have implemented IS awareness (ISA) programs, which are systematically planned interventions to continuously transport security information to a target audience. The underlying research analyzes IS managers’ efforts to design effective ISA programs by comparing current design recommendations suggested by scientific literature with actual design practices of ISA programs in three banks. Moreover, this study addresses how users perceive ISA programs and related implications for compliant IS behavior. Empirically, we utilize a multiple case design to investigate three banks from Central and Eastern Europe. In total, 33 semi-structured interviews with IS managers and users were conducted and internal materials of ISA programs such as intranet messages and posters were also considered. The paper contributes to IS compliance research by offering a comparative and holistic view on ISA program design practices. Moreover, we identified influences on users’ perceptions centering on IS risks, responsibilities, ISP importance and knowledge, and neutralization behaviors. Finally, the study raises propositions regarding the relationship of ISA program designs and factors, which are likely to influence users’ ISP compliance.
|Seiten (von - bis)||145 - 159|
|Fachzeitschrift||Computers and Security|
|Publikationsstatus||Veröffentlicht - 2017|
Österreichische Systematik der Wissenschaftszweige (ÖFOS)
- 502050 Wirtschaftsinformatik
- 504007 Empirische Sozialforschung
- 102015 Informationssysteme
- 107007 Risikoforschung
- 1 Abgeschlossen
Bewusstseinsbildung für operationelle IT Risiken in Banken
Bernroider, E., Bauer, S. & Chudzikowski, K.
26/03/13 → 31/03/15