Public servant stereotypes: It is not (at) all about being lazy, greedy, and corrupt

Publikation: Wissenschaftliche FachzeitschriftOriginalbeitrag in FachzeitschriftBegutachtung

65 Downloads (Pure)

Abstract

As stereotypes strongly influence social interactions, this study explores the stereotypical associations about public servants, and about various professions in the public sector as well as the for‐profit and non‐profit sectors. This leads to a better understanding of the theoretical and practical challenges, such as citizen behavior towards public servants, attractiveness, and political decisions about public service jobs. With a mixed‐method analysis of cognitive associations (7,470 associations by 415 respondents for 12 professions), the defining epithets of public servants are clarified, along with their positive or negative connotation. Despite the strongest associations for public servants being positive (caring, helpful, and dedicated), as an overall category, it has a less positive connotation, compared to some specific professions typical in the public sector (nurse, firefighter, and police). However, cognitive associations are substantially more positive for public servants, compared to politicians, lawyers, and salesmen.
OriginalspracheEnglisch
Seiten (von - bis)807 - 823
FachzeitschriftPublic Administration
Jahrgang98
Ausgabenummer4
DOIs
PublikationsstatusVeröffentlicht - 2020

Österreichische Systematik der Wissenschaftszweige (ÖFOS)

  • 505027 Verwaltungslehre
  • 211903 Betriebswissenschaften
  • 605005 Publikumsforschung

Schlagwörter

  • caring
  • cognitive associations
  • dedicated
  • firefighter
  • greedy
  • helpful
  • lazy
  • nurse
  • police
  • public
  • public servant
  • stereotype
  • stereotypes

Zitat