Quality Management in Public Administration: Quality at the point of citizen contact - by the example of Austria and Italy

Verena Michalitsch

Publikation: Buch, Herausgeberschaft, Bericht › Buch (Monographie)

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TY - BOOK

T1 - Quality Management in Public Administration: Quality at the point of citizen contact - by the example of Austria and Italy

AU - Michalitsch, Verena

PY - 2009/12/1

Y1 - 2009/12/1

M3 - Book (monograph)

SN - 3639160452

BT - Quality Management in Public Administration: Quality at the point of citizen contact - by the example of Austria and Italy

PB - VDM Verlag Dr. Müller

CY - Saarbruecken

ER -