Abstract
The study presents a longitudinal examination about dynamics and consequences of fit and misfit between formally ascribed design interfaces and informal communication networks in two large multi-institutional product development collaborations in space industry. Findings: (1) formally ascribed design interfaces and informal communication networks correlate only marginally. The main reason is that informal communication is much more dense than ascribed; (2) although the formally ascribed design interfaces change, the structure of informal communication remains largely stable throughout time; (3) the most intriguing finding is that this communicational misfit is associated with higher effectiveness, but, it negatively impacts the institutional unit's efficiency.
Originalsprache | Englisch |
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Seiten (von - bis) | 1356 - 1370 |
Fachzeitschrift | Research Policy (RP) |
Jahrgang | 37 |
Ausgabenummer | 8 |
Publikationsstatus | Veröffentlicht - 1 Juni 2008 |