Revealing dynamics and consequences of fit and misfit between formal and informal networks in multi-institutional product development collaborations

Jan Kratzer, Hans Georg Gemuenden, Christopher Lettl

Publikation: Wissenschaftliche FachzeitschriftOriginalbeitrag in FachzeitschriftBegutachtung

Abstract

The study presents a longitudinal examination about dynamics and consequences of fit and misfit between formally ascribed design interfaces and informal communication networks in two large multi-institutional product development collaborations in space industry. Findings: (1) formally ascribed design interfaces and informal communication networks correlate only marginally. The main reason is that informal communication is much more dense than ascribed; (2) although the formally ascribed design interfaces change, the structure of informal communication remains largely stable throughout time; (3) the most intriguing finding is that this communicational misfit is associated with higher effectiveness, but, it negatively impacts the institutional unit's efficiency.
OriginalspracheEnglisch
Seiten (von - bis)1356 - 1370
FachzeitschriftResearch Policy (RP)
Jahrgang37
Ausgabenummer8
PublikationsstatusVeröffentlicht - 1 Juni 2008

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