Structuring Business Process Management.

Jan Mendling; Marlon Dumas; Marcello La Rosa; Hajo A. Reijers

doi:10.1007/978-3-030-06234-7_19

Structuring Business Process Management.

Jan Mendling, Marlon Dumas, Marcello La Rosa, Hajo A. Reijers

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Sammelwerk

Abstract

This contribution discusses business process management. We explain what business process management is, why it is important and how it can be structured. We refer to our textbook Fundamentals of Business Process Management and present the lifecycle that it builds upon. Furthermore, we describe the six capability areas of business process management and a corresponding maturity model. We conclude with an outlook on how business process management might evolve in the future.

Originalsprache	Englisch
Titel des Sammelwerks	The Art of Structuring
Herausgeber*innen	Katrin Bergener, Michael Räckers, Armin Stein
Erscheinungsort	Cham
Verlag	Springer
Seiten	203 - 211
ISBN (Print)	978-3-030-06233-0
DOIs	https://doi.org/10.1007/978-3-030-06234-7_19
Publikationsstatus	Veröffentlicht - 2019

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AB - This contribution discusses business process management. We explain what business process management is, why it is important and how it can be structured. We refer to our textbook Fundamentals of Business Process Management and present the lifecycle that it builds upon. Furthermore, we describe the six capability areas of business process management and a corresponding maturity model. We conclude with an outlook on how business process management might evolve in the future.

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