STUDY OF QMS MODELS AND THEIR DEVELOPMENT IN LITHUANIAN UNIVERSITIES

Sebastian Alber, Dalius Serafinas

    Publikation: Wissenschaftliche FachzeitschriftOriginalbeitrag in FachzeitschriftBegutachtung

    Abstract

    The paper is based on theoretical and practical research of quality management systems (QMS) implementation in higher education institutions (HEI’s). Experience of European universities was summarized and possible developments for Lithuanian HEI‘s are predicted. Comparative analysis of three different QMS models and requirements, including ISO 9001, Standards and guidelines for quality assurance in the European Higher education area, and EFQM (EQUIS) Excellence model is presented. Main aspects of effective QMS implementation in universities were highlighted.
    Key words: quality management systems, higher education, effective QMS implementation in universities.
    OriginalspracheEnglisch
    FachzeitschriftForum Ware International
    Ausgabenummer1
    PublikationsstatusVeröffentlicht - 1 März 2007

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