Taking a Knowledge Perspective on Needs: Presenting Two Case Studies within an Educational Environment in Austria

Publikation: Wissenschaftliche FachzeitschriftOriginalbeitrag in FachzeitschriftBegutachtung

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Needs that are shared by members of an organization can trigger an organizational learning process. To a large extent, needs are implicitly anchored in organizations and people can hardly articulate them. In this article, we present Bewextra, a method that allows for identifying hidden needs in organizations. Thereby, we trigger a knowledge conversion process, which is similar to Nonaka’s SECI-spiral. In two case studies, we present how our Bewextra-process is applied to projects in educational contexts in Austria. In a first case study, we show that a combination of learning from past and future experiences extend the scope of the overall outcome. Since learning from future experiences requires a distinct environment (enabling spaces), we present a second case study. Here, we conducted a Bewextra-process with a large number of participants (n > 170), focusing on learning from future experiences.
Seiten (von - bis)114 - 126
FachzeitschriftElectronic Journal of Knowledge Management
PublikationsstatusVeröffentlicht - 2016

Österreichische Systematik der Wissenschaftszweige (ÖFOS)

  • 102
  • 502050 Wirtschaftsinformatik
  • 509018 Wissensmanagement