The link between e-banking quality, e-customer satisfaction and e-customer loyality: The case of Gen Y customers of commercial banking in Austria

Desislava Dikova

The link between e-banking quality, e-customer satisfaction and e-customer loyality: The case of Gen Y customers of commercial banking in Austria

Responsibility and Sustainability in Global Business (Dikova)

Publikation: Working/Discussion Paper › Working Paper/Preprint

Originalsprache	Englisch
Publikationsstatus	Veröffentlicht - 2019

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Zitat

TY - UNPB

T1 - The link between e-banking quality, e-customer satisfaction and e-customer loyality: The case of Gen Y customers of commercial banking in Austria

AU - Dikova, Desislava

PY - 2019

Y1 - 2019

M3 - Working Paper/Preprint

BT - The link between e-banking quality, e-customer satisfaction and e-customer loyality: The case of Gen Y customers of commercial banking in Austria

ER -