The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes

Wolfgang Weitzl, Sabine Einwiller

Publikation: Beitrag in Buch/Konferenzband › Beitrag in Konferenzband

Originalsprache	Englisch
Titel des Sammelwerks	Proceedings of the 2017 AMS World Marketing Congress
Herausgeber*innen	Academy of Marketing Science
Erscheinungsort	Christchurch, NZ
Verlag	Springer
Seiten	0
Publikationsstatus	Veröffentlicht - 2017

Österreichische Systematik der Wissenschaftszweige (ÖFOS)

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author = "Wolfgang Weitzl and Sabine Einwiller",

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AU - Weitzl, Wolfgang

AU - Einwiller, Sabine

PY - 2017

Y1 - 2017

M3 - Contribution to conference proceedings

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BT - Proceedings of the 2017 AMS World Marketing Congress

A2 - Academy of Marketing Science, null

PB - Springer

CY - Christchurch, NZ

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