What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry

Arne Floh; Horst Treiblmaier

What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry

Arne Floh, Horst Treiblmaier

Publikation: Wissenschaftliche Fachzeitschrift › Originalbeitrag in Fachzeitschrift › Begutachtung

Originalsprache	Englisch
Seiten (von - bis)	97 - 110
Fachzeitschrift	Journal of Electronic Commerce Research
Jahrgang	7
Ausgabenummer	2
Publikationsstatus	Veröffentlicht - 1 Mai 2006

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title = "What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry",

author = "Arne Floh and Horst Treiblmaier",

year = "2006",

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language = "English",

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What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry. / Floh, Arne; Treiblmaier, Horst.
in: Journal of Electronic Commerce Research, Jahrgang 7, Nr. 2, 01.05.2006, S. 97 - 110.

Publikation: Wissenschaftliche Fachzeitschrift › Originalbeitrag in Fachzeitschrift › Begutachtung

TY - JOUR

T1 - What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry

AU - Floh, Arne

AU - Treiblmaier, Horst

PY - 2006/5/1

Y1 - 2006/5/1

M3 - Journal article

SN - 1526-6133

VL - 7

SP - 97

EP - 110

JO - Journal of Electronic Commerce Research

JF - Journal of Electronic Commerce Research

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