Abstract
Despite an increasing variety of technological means enabling business people to exchange information without ever meeting in person, the events industry continues to grow. To help to understand why this is, a study was conducted based on 35 in-depth interviews with attendees and event organizers. The findings highlight the main types of value individuals extracted and identify the implications for measurement practice for what, where, how and when to assess value. These insights can help in determining the ROI of networking events for businesses. Keywords Value creation; Qualitative methods; Measurement; ROI
Originalsprache | Englisch |
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Seiten (von - bis) | 100 - 108 |
Fachzeitschrift | Industrial Marketing Management |
Jahrgang | 52 |
Ausgabenummer | 1 |
DOIs | |
Publikationsstatus | Veröffentlicht - 2016 |