Are Satisfied Customer More Profitabel? Examining the Satisfaction-profit-chain in the finance Industry

  • Floh, A. (Contributor)
  • Sundar Bharadwaj (Contributor)

Activity: Talk or presentation › Science to science

Period28 Jun 2007 → 30 Jun 2007
Event titleINFORMS Marketing Science Conference
Event typeUnknown
Degree of RecognitionInternational