How (un-)committed customers cope with (non-)economic service failures and online recovery attempts

  • Wolfgang Weitzl (Contributor)
  • Clemens Hutzinger (Contributor)
  • Sabine Einwiller (Contributor)

Activity: Talk or presentationScience to science

Period22 Nov 201823 Nov 2018
Event titleSymposium for Language in Webcare - Interdisciplinary Perspectives
Event typeUnkonwn
Degree of RecognitionInternational

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 211903 Science of management
  • 502019 Marketing
  • 502020 Market research