Intervening failure attribution perceptions and NWOM with online service recovery actions

  • Wolfgang Weitzl (Contributor)
  • Sabine Einwiller (Contributor)

Activity: Talk or presentationScience to science

Period27 Jun 201829 Jun 2018
Event titleAcademy of Marketing Science World Marketing Congress (AMSWMC21)
Event typeUnkonwn
Degree of RecognitionInternational

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 211903 Science of management
  • 502019 Marketing
  • 502020 Market research