Measurement Beyond Financial Performance: Security and Privacy

Activity: Talk or presentationScience to science


The concept of measuring business performance as a precondition for successful management has been widely accepted in research and practice. Approaches to measure business performance are various, reaching from single performance indicators over complex performance indicator systems to holistic approaches such as the balanced scorecard (BSC). Some studies already demonstrated that measures beyond financial performance show important influence on the success of companies. In addition, poor performance of non-financial performance indicators may serve as an important "warning sign" for imminent financial performance problems. In fact, many of the approaches omit measuring beyond financial performance and exclude issues such as technological (e.g. security), social (e.g. privacy, work-life-balance) or environmental (e.g. carbon footprint) aspects. Hence, we argue that measuring non-financial performance indicators has high importance and we further investigate, how well they are covered by research. We focus especially on security and privacy performance indicators and compare the scientific approaches to performance indicators that are actually used in practice in order to identify differences and gain knowledge concerning the "research-practice" gap.
Period25 Jun 201427 Jun 2014
Event titlePerformance Management 2014 Conference
Event typeUnknown
Degree of RecognitionInternational