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When consumer love strikes back: The effects of online complaint handling and relationship-strength on customer revenge

  • Wolfgang Weitzl (Contributor)
  • Clemens Hutzinger (Contributor)
  • Güntürkün, B. P. (Speaker)
  • Sabine Einwiller (Contributor)

Activity: Talk or presentationScience to science

Period14 Jun 201816 Jun 2018
Event titleSERVSIG 2018
Event typeUnknown
Degree of RecognitionInternational

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 211903 Science of management
  • 502019 Marketing
  • 502020 Market research