Personal profile
Expertise
- place branding
- call centers
- nation branding
Publications
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Impression Management Games: Language and Mobility among Southern European Migrants in a London Call Centre
Tovar, J., Sept 2023, Language, Migration and In/Exclusion in the Workplace. Angouri, J., Kerekes, J. & Suni, M. (eds.). Bristol: Multilingual Matters, p. 149-172 (Language at Work, Vol. 10).Publication: Chapter in book/Conference proceeding › Chapter in edited volume
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Current trends and the way forward on call center research in a post-covid world: An Introduction
Tovar, J., 2022, In: Journal of Sociolinguistic Studies. 16, 1, p. 7 - 17Publication: Scientific journal › Journal article › peer-review
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Rethinking call centers From stigma to productive experience
Tovar, J., 2022, In: Journal of Sociolinguistic Studies. 16, 1, p. 87 - 107Publication: Scientific journal › Journal article › peer-review
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The role of language in place branding during the Covid-19 pandemic and post-lockdowns: An introduction
Tovar, J., Dec 2022, In: Sociolinguistic Studies. 16, 4, p. 423-433Publication: Scientific journal › Journal article › peer-review
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Affordances for language learning in a call centre
Tovar, J. & Lockwood, J., 2020, In: English for Specific Purposes. 60, p. 159 - 178Publication: Scientific journal › Journal article › peer-review
Activities
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Walt Disney's Multilingual Kingdom-an anaylsis of mono- and multilingualism at Disney Parks worldwide
Tovar, J. (Speaker)
23 Jan 2020Activity: Talk or presentation › Science to science
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Unseen labor- call center agents and skill invisibility
Tovar, J. (Speaker)
15 Apr 2019Activity: Talk or presentation › Science to science
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London calling - a linguistic ethnography of a multilingual call centre
Tovar, J. (Speaker)
2019Activity: Talk or presentation › Science to science
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Branding Germany in changing times
Tovar, J. (Speaker)
20 Sept 2018 → 21 Sept 2018Activity: Talk or presentation › Science to science
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"Made in Germany"– a case study of Germany's nation branding
Tovar, J. (Speaker)
27 Jun 2018 → 30 Jun 2018Activity: Talk or presentation › Science to science
Prizes
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London School of Economics and Political Science (LSE) Graduate Scholarship
Tovar, J. (Recipient), 2007
Prize