Shefali Virkar is an assistant professor at the Institute for Public Management and Governance at Vienna University of Economics and Business (WU Wien). Shefali specialises in the theory and practice of digital government, with a specific focus on the applications of disruptive artificial intelligence (AI)-based technologies and their responsible and ethical use in the public sector. In particular, her research explores the potential of disruptive AI to facilitate access to data and information, and to support decision making leading to better governance and social justice.