Personal profile
Research interests
Shefali Virkar is an assistant professor at the Institute for Public Management and Governance at Vienna University of Economics and Business (WU Wien). Shefali specialises in the theory and practice of digital government, with a specific focus on the applications of disruptive artificial intelligence (AI)-based technologies and their responsible and ethical use in the public sector. In particular, her research explores the potential of disruptive AI to facilitate access to data and information, and to support decision making leading to better governance and social justice.
Collaborations and top research areas from the last five years
Publications
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Investigating Actors and Infrastructure in Open Data Ecosystems (ODEs): A conceptual model
Ali, M., Virkar, S. V., Alexopoulos, C. & Charalabidis, Y., 2 Mar 2025, Information Systems: 21st European, Mediterranean, and Middle Eastern Conference, EMCIS 2024, Athens, Greece, September 2–3, 2024, Proceedings, Part I. Themistocleous, M., Bakas, N., Kokosalakis, G. & Papadaki, M. (eds.). Cham: Springer, (Lecture Notes in Business Information Processing, Vol. 535).Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings
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Understanding AI adoption in public administration: a comparative qualitative analysis of national and local government attitudes in Austria and Spain
Virkar, S. V. & Rodríguez Bolívar, M. P., 2024, (Accepted/In press).Publication: Contribution to conference › Conference paper
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Architecture and Evaluation of an Advanced Legal Information Platform—Enhancing Productivity of Modern Legal Work
Alexopoulos, C., Loukis, E. & Virkar, S. V., 5 Jul 2023, In: Journal of the Knowledge Economy. 15, p. 8654-8681Publication: Scientific journal › Journal article › peer-review
Open Access -
The Impact of Sustainability on Co-Creation of Digital Public Services
Edelmann, N. & Virkar, S. V., 2023, In: Administrative Sciences. 13, 2, 21 p.Publication: Scientific journal › Journal article › peer-review
Open Access -
A User-Centred Analysis of Decision Support Requirements in Legal Informatics.
Virkar, S. V., Alexopoulos, C., Tsekeridou, S. & Novak, A.-S., 2022, In: Government Information Quarterly. 39, 3, 16 p.Publication: Scientific journal › Journal article › peer-review
Activities
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Digital Democracy: Bridging Theory and Practice - 3rd Conference of the EDDY Network
Virkar, S. V. (Organiser), Maly, J. (Organiser), Novaro, A. (Organiser) & Van De Putte, F. (Organiser)
21 Sept 2026 → 23 Sept 2026Activity: Event participation/organisation › Organisation of conference/workshop/congress
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DG.O 2026: 27th Annual Conference on Digital Government Research
Virkar, S. V. (Chair), Hagen, L. (Chair), Alexopoulos, C. (Chair), Brito, K. (Chair), Valle-Cruz, D. (Chair) & Xu, C. K. (Chair)
1 Jun 2026 → 4 Jun 2026Activity: Event participation/organisation › Organisation of conference/workshop/congress
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Connecting Publics and People: Understanding and Overcoming Precarity and Social Exclusion in the Austrian Context
Virkar, S. V. (Speaker) & Öner, S. (Contributor)
24 Apr 2026Activity: Talk or presentation › Science to science
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European Digital Democracy Network (EDDY) (External organisation)
Virkar, S. V. (Member of the board)
1 Feb 2026 → …Activity: Membership/function › Membership in Association/Society/Network
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Competence Center for Applied AI & Scientific Computing (Organisational unit)
Virkar, S. V. (Chair) & Ekaputra, F. J. (Chair)
28 Jan 2026 → …Activity: Membership/function › Membership in Association/Society/Network
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IDEAL: Inclusive Democratic Engagement And Language Technologies in Europe
Virkar, S. V. (PI - Project head) & Öner, S. (Deputy project head without power of attorney )
3/02/25 → 31/01/28
Project: Research funding
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Global Artificial Intelligence Adoption Survey: Perceptions of Public Sector Employees
Virkar, S. V. (PI - Project head), Öner, S. (researchers ), Hohensinn, L. (researchers ) & Willems, J. (researchers )
1/10/25 → 31/01/26
Project: Other non-commercial research