Research output per year
Research output per year
Network
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Publications
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Using corpus linguistics to study online data
Lutzky, U. & Kehoe, A., 2022, Research Methods for Digital Discourse Analysis. Camilla Vásquez (ed.). London: Bloomsbury Academic, p. 219-236 (Research methods in linguistics).Publication: Chapter in book/Conference proceeding › Chapter in edited volume
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The Discourse of Customer Service Tweets: Planes, Trains and Automated Text Analysis
Lutzky, U., 2021, London: Bloomsbury Academic. 222 p. (Bloomsburg discourse series)Publication: Book/Editorship/Report › Book (monograph)
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"You keep saying you are sorry". Exploring the use of sorry in customer communication on Twitter
Lutzky, U., 2021, In: Discourse, Context & Media. 39, 100463.Publication: Scientific journal › Journal article › peer-review
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Digital media and business communication
Lutzky, U., 2020, The Routledge Handbook of Corpus Approaches to Discourse Analysis. Friginal, E. & Hardy, J. A. (eds.). 1. ed. London: Routledge, p. 394-407Publication: Chapter in book/Conference proceeding › Chapter in edited volume
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Initiating direct speech in Early Modern English prose fiction and witness depositions
Lutzky, U., 2020, Speech Representation in the History of English: Topics and Approaches. Grund, P. J. & Walker, T. (eds.). Oxford: Oxford University Press, p. 51-72Publication: Chapter in book/Conference proceeding › Chapter in edited volume
Activities
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From information to promotion: Crisis communication at the intersection of responsibility and marketing opportunity
Ursula Lutzky (Speaker)
Sep 2022Activity: Talk or presentation › Science to science
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Corpus linguistics for business studies
Ursula Lutzky (Speaker)
Aug 2022Activity: Talk or presentation › Science to science
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‘At the end of the day, you cannot pay what you have not got!’ Investigating forum discussions of consumer debt
Ursula Lutzky (Speaker), Matt Gee (Speaker), Andrew Kehoe (Speaker) & Robert Lawson (Speaker)
2022Activity: Talk or presentation › Science to science
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‘Sorry to hear you’re going through a difficult time’: Investigating online discussions of consumer debt
Ursula Lutzky (Speaker), Matt Gee (Speaker), Andrew Kehoe (Speaker) & Robert Lawson (Speaker)
2022Activity: Talk or presentation › Science to science
Projects
- 1 Finished
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Discourse of customer service tweets: Trains, planes and automated text analysis.
1/03/16 → 28/02/20
Project: Other
Prizes
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Recognition Award ("Anerkennungspreis") Dr. Maria Schaumayer Stiftung
Lutzky, Ursula (Recipient), 20 Oct 2022
Prize
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