(Dis)Satisfier in eLearning

Learn@WU is one of the most frequently used eLearning platforms offered by universities world-wide. Every day up to 600.000 interactive tasks are solved and an increase in users and usage is noticed. In contrast to first-generation-systems which mainly focused on information delivery, second- and current-generation-systems should be service-oriented, interactive, and dynamic. A thorough literature review and data driven gathering of applications on the Internet show that a huge amount of applications exist. However, in the Learn@WU system only some of existing applications are integrated so far. Hence, the aim of the present study is to empirically examine which eLearning applications raise enthusiasm, disappointment, and which do not bother users. From results of this study priorities for implementation of certain applicatoins into Learn@WU or comparable eLearning systems can be determined.

Vienna University of Economics and Business Administration