The research project will be based on an empirical survey and focuses on the early stages of making the adoption decision, thereafter evaluating and selecting an ERP system prior to implementation in small to medium sized enterprises. It seeks to close some of the identified gaps in ERP research. In addition, it tries to link the results of the early stages to implementation, usage and evolution success in order to allow important conclusions, for instance, on best practices in decision making or decision quality and success. This project is restricted to the case of enterprise resource planning (ERP) software but will also give insights on the potential of integrating enterprise resource planning (ERP) and important applications such as customer relationship management (CRM) or supply chain management (SCM). The proposed research seeks to identify differences and similarities contributing to the analysed research areas between British and Austrian companies. The choice of companies originating from two different regions in Europe is an important precondition for the formulation of results that would be applicable to the European Union in general. Due to the pervasive nature of ERP systems, our results should be of interest for a wide range of professional and scholarly communities (from software engineering to accounting), apart from the IS field. The results presented should especially help practitioners (in SMEs) facing the important task to introduce an ERP system to their company.
WU Vienna (earmarked funds)