A method for generating performance measures for logistics

Jürgen Weber; Sebastian Kummer; Armin Großklaus; Harald Nippel; Dorothee Warnke

doi:10.1007/978-3-658-25983-9_5

A method for generating performance measures for logistics

Jürgen Weber, Sebastian Kummer, Armin Großklaus, Harald Nippel, Dorothee Warnke

Institute for Transport and Logistics Management

Publication: Chapter in book/Conference proceeding › Chapter in edited volume

Abstract

In companies today, there is a strong demand for performance measures for logistics. Yet, current methods do not provide satisfactory solutions. Academia, too, provides only few suggestions; and the approaches vary greatly. Possible reasons for this clear deficit include the highly heterogeneous and complex spectrum of logistics activities, which makes the development of consistent performance measures difficult, as well as the relatively underdeveloped theory concerning the creation of performance measures in general. The creation of performance measures for logistics thus requires both the implementation of indicators into a company’s management system and the identification of logistics process characteristics that are relevant for management.

Original language	English
Title of host publication	Behavioral Controlling. Anniversary Volume in Honor of Jürgen Weber
Editors	Schäffer, Utz
Place of Publication	Vallendar
Publisher	Springer Gabler
Pages	67 - 86
ISBN (Print)	978-3-658-25982-2
DOIs	https://doi.org/10.1007/978-3-658-25983-9_5
Publication status	Published - 2019

Austrian Classification of Fields of Science and Technology (ÖFOS)

502017 Logistics

Access to Document

10.1007/978-3-658-25983-9_5Licence: Unspecified

Cite this

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title = "A method for generating performance measures for logistics",

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AU - Nippel, Harald

AU - Warnke, Dorothee

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