An Artifact-Driven Approach to Monitor Business Processes Through Real-World Objects

Giovanni Meroni, Claudio Di Ciccio, Jan Mendling

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Abstract

Nowadays, many business processes once intra-organizational are becoming inter-organizational. Thus, being able to monitor how such processes are performed, including portions carried out by service providers, is paramount. Yet, traditional process monitoring techniques present some shortcomings when dealing with inter-organizational processes. In particular, they require human operators to notify when business activities are performed, and to stop the process when it is not executed as expected. In this paper, we address these issues by proposing an artifact-driven monitoring service, capable of autonomously and continuously monitor inter-organizational processes. To do so, this service relies on the state of the artifacts (i.e., physical entities) participating to the process, represented using the E-GSM notation. A working prototype of this service is presented and validated using real-world processes and data from the logistics domain.
Original languageEnglish
Title of host publicationService-Oriented Computing - 15th International Conference, ICSOC 2017
Editors E. Michael Maximilien, Antonio Vallecillo, Jianmin Wang, Marc Oriol
Place of PublicationMalaga, Spain
PublisherSpringer
Pages297 - 313
DOIs
Publication statusPublished - 2017

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 102022 Software development
  • 102
  • 502017 Logistics
  • 502
  • 502050 Business informatics

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