Business Process Quality Management

Jan Mendling, Hajo A. Reijers, Jan Recker

Publication: Chapter in book/Conference proceeding › Chapter in edited volume

Original language	English
Title of host publication	Handbook on Business Process Management, Volume I
Editors	J. vom Brocke, M. Rosemann
Place of Publication	Berlin, Heidelberg
Publisher	Springer
Pages	167 - 186
ISBN (Print)	978-3-642-00415-5
Publication status	Published - 1 Dec 2009

Austrian Classification of Fields of Science and Technology (ÖFOS)

@inbook{a7f8cb198435451f8cc17eda39476efd,

title = "Business Process Quality Management",

author = "Jan Mendling and Reijers, {Hajo A.} and Jan Recker",

year = "2009",

month = dec,

day = "1",

language = "English",

isbn = "978-3-642-00415-5",

pages = "167 -- 186",

editor = "{J. vom Brocke, M. Rosemann}",

booktitle = "Handbook on Business Process Management, Volume I",

publisher = "Springer",

address = "Germany",

}