Business Process Quality Management

Jan Mendling, Jan Recker, Hajo A. Reijers

Publication: Chapter in book/Conference proceeding › Chapter in edited volume

Original language	English
Title of host publication	Handbook on Business Process Management 1. Introduction, Methods and Information.
Editors	Jan vom Brocke, Michael Rosemann
Place of Publication	Berlin Heidelberg
Publisher	Springer
Pages	167 - 185
DOIs	https://doi.org/10.1007/978-3-642-45100-3_8
Publication status	Published - 1 Oct 2015

Access to Document

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title = "Business Process Quality Management",

author = "Jan Mendling and Jan Recker and Reijers, {Hajo A.}",

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AU - Mendling, Jan

AU - Recker, Jan

AU - Reijers, Hajo A.

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