Can consumers experience ownership for their personal data? From issues of scope and invisibility to agents handling our digital blueprints

Bernadette Kamleitner, Vincent-Wayne Mitchell

Publication: Chapter in book/Conference proceedingChapter in edited volume

Abstract

In the age of information everything becomes mined for the nuggets giving rise to it: data. Yet, who these new treasures do and should belong to is still being hotly debated. With individuals often acting as the source of the ore and businesses acting as the miners, both appear to hold a claim. This chapter contributes to this debate by analyzing whether and when personal data may evoke a sense of ownership in those they are about. Juxtaposing insights on the experience and functions of ownership with the essence of data and practices in data markets, we conclude that a very large fraction of personal data defies the logic and mechanisms of psychological possessions. In the canon of reasons for this defeat, issues of data characteristics, obscuring market practices, and data’s mere scope are center stage. In response, we propose to condense the boundless collection of data points into the singularized and graspable metaphor of a digital blueprint of the self. This metaphor is suggested to grasp the notion of personal data. To also enable consumers to effectively manage their data, we advocate adopting a practice commonly used with plentiful assets: the establishment of personal data agents and managers.
Original languageEnglish
Title of host publicationPsychological Ownership and Consumer Behavior
Editors Joann Peck & Suzanne B. Shu
Place of PublicationCham (CH)
PublisherSpringer
Pages91 - 118
Publication statusPublished - 2018

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 502019 Marketing
  • 502020 Market research
  • 501021 Social psychology
  • 501002 Applied psychology

Keywords

  • #inspiration

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