TY - JOUR
T1 - Challenges of smart business process management: An introduction tothe special issue
AU - Mendling, Jan
AU - Baesens, Bart
AU - Bernstein, Abraham
AU - Fellmann, Michael
PY - 2017
Y1 - 2017
N2 - This paper describes the foundations of smart business process management and serves as an editorial to the corresponding special issue. To this end, we introduce a framework that distinguishes three levels of business process management: multiprocess management, process model management, and process instance management. For each of these levels we identify major contributions of prior research and describe in how far papers assembled in this special issue extend our understanding of smart business process management.
AB - This paper describes the foundations of smart business process management and serves as an editorial to the corresponding special issue. To this end, we introduce a framework that distinguishes three levels of business process management: multiprocess management, process model management, and process instance management. For each of these levels we identify major contributions of prior research and describe in how far papers assembled in this special issue extend our understanding of smart business process management.
U2 - 10.1016/j.dss.2017.06.009
DO - 10.1016/j.dss.2017.06.009
M3 - Journal article
SN - 0167-9236
VL - 100
SP - 1
EP - 5
JO - Decision Support Systems
JF - Decision Support Systems
ER -