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Consumer Attributions of Profit- and Customer Need-Driven Firm Motives in Coproduction Contexts

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Abstract

Today, many firms adopt business models that ascribe consumers a more active role in the production process. This research investigates how consumers draw inferences about firms’ underlying motives for offering such a coproduction business model and shows that two core motive attributions have diverging effects on relationship-marketing outcomes over time.
Original languageEnglish
Title of host publicationAdvances in Consumer Research
PublisherAssociation for Consumer Research
Pages379-380
Number of pages2
Volume48
Publication statusPublished - 2020

Publication series

SeriesAdvances in Consumer Research
ISSN0098-9258

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