Abstract
Moving beyond traditional DMO-managed destination branding, this research combines Corpus-Assisted Discourse Studies and Web Analytics to examine Sicily’s destination branding online. The investigation focuses specifically on the website of Le Soste di Ulisse, an association of companies connected to the island’s hospitality industry that targets niche tourism. Findings reveal a sophisticated and authentic destination brand, emphasizing luxury, tradition, and culinary excellence. The analysis of tourism discourse unveils three micro-discourses—corporate, food, and authenticity—in the narrative utilized on the website to convey the induced/projected destination image. Furthermore, the analysis of online metrics shows that brand engagement significantly mediates the relationship between brand awareness and brand equity, highlighting the importance of interactive and engaging content in increasing brand value. This mediation is crucial to foster a positive destination image. Overall, the study suggests that a multifaceted marketing approach, integrating engaging content and authentic narratives, can significantly enhance destination brand equity and image. Destination managers and active organizations are advised to improve visibility and reinforce positive brand associations to boost consumer loyalty and brand performance. Targeted marketing, emphasizing the island’s unique culinary and cultural experiences through authentic, experience-based narratives, and multimodal communication, is proposed as a key strategy to enhance brand visibility and engagement.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 21st SIM Conference: Brands and Purpose in a Changing Era |
| Subtitle of host publication | Milano, 17-19 ottobre 2024 |
| Place of Publication | Parma, Italy |
| Publisher | Italian Society of Marketing |
| ISBN (Electronic) | 978-88-947829-1-2 |
| Publication status | Published - 1 Nov 2024 |
| Externally published | Yes |
Austrian Classification of Fields of Science and Technology (ÖFOS)
- 602007 Applied linguistics
- 508015 Business communication
- 502040 Tourism research
Keywords
- Brand Equity
- Web Analytics
- PLS-SEM
- Destination Image
- Tourism Discourse
- Corpus-Assisted Discourse Studies
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