Design Requirements for a Design Science Artifact to Study Organizational Routines with Process Mining

Pascal Budner, Bastian Wurm

Publication: Chapter in book/Conference proceedingContribution to conference proceedings


Digital artifacts increasingly support actors in carrying out organizational routines. These artifacts leave digital trace data, that is time-stamped information about what actions actors perform. While extant research on routines largely builds on qualitative methods, the prevalence of trace data opens up novel methodological opportunities. However, several challenges currently hinder the adoption of trace data in empirical routine dynamics research. Promising approaches, such as process mining, are per-se neither designed for nor sensitive to the concept of organizational routines. In this paper, we follow a design science research approach to propose design requirements for a design science artifact, which we coin Routines Miner. This artifact is based on process mining algorithms and aims to overcome current challenges. This will enable scholars to capture reality in flight by analyzing routine dynamics as they unfold using a computational, mixed methods research approach.
Original languageEnglish
Title of host publicationPACIS 2021
Editors n.a
Place of PublicationDubai, United Arab Emirates
PublisherAIS Association for Information Systems
Pages1 - 8
Publication statusPublished - 2021

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 102015 Information systems

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