Designing the organization for user innovation

There is increasing consensus among practitioners and academics alike that we
are in the midst of a paradigm shift from producer-centered and internal innovation processes
toward user-centered and open innovation processes. This paradigm shift induces significant
changes to the design of organizations. Even though the research field of user innovation has
been developing over a period of more than four decades, there have been only occasional
intersections with the research field of organizational design. In this article, we aim to provide
an integrated perspective of the two fields. We first identify major user innovation strategies.
We then derive the implications for each user innovation strategy on key dimensions of
organizational design.