Emotion Feedback in Small Group Collaboration: A Research Agenda for Group Emotion Management Support Systems

Michael T. Knierim, Anuja Hariharan, Verena Dorner, Christof Weinhardt

Publication: Chapter in book/Conference proceedingContribution to conference proceedings


Withemotion management continuously emerging as a central factor forpositive cognitive and affective small group collaboration outcomes, moreinvestigations are appearingthat utilize digital emotion information in grouptasks like decision-making, idea generationand structured problem solving. However, no coherent and structuredapproach has been developed to address the variety of critical aspects ofemotion management support. In this article,we outline central research gaps aligned with an established data quality framework. We argue that group emotion management support systems (GEMSS) research should be driven to investigate matters of how digital emotion information is measured, how information should be designedand transmitted, how emotion management can be supported in the context of collaboration scenarios, and how privacy and personal requirement concerns need to be integrated.
Original languageEnglish
Title of host publicationProceedings of the 17th International Conference on Group Decision and Negotiation (GDN 2017)
Editors Mareike Schoop, D. Marc Kilgour
Place of PublicationHohenheim, Germany
Pages191 - 202
Publication statusPublished - 2017

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 502050 Business informatics

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