Engaging Customers in Co-Production Processes: How Value Enhancing and Intensity Reducing Communication

Baris Pascal Güntürkün, Till Haumann, Laura-Marie Schons, Jan Wieseke

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Original languageEnglish
Title of host publicationAMA Winter Marketing Educators' Conference 2014: Engaging Customers, AMA Educators Proceedings Volume 25
Editors Gary Hunter, Tom Steenburgh
Place of PublicationOrlando, Florida, USA
PublisherAmerican Marketing Association
PagesN-2 - N-4
Publication statusPublished - 2014

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 502
  • 502019 Marketing
  • 502020 Market research
  • 501002 Applied psychology

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