@inbook{0b095d93d8d7488896552e7ec6168889,
title = "From Twitter to X: Studying the effects of Musk{\textquoteright}s takeover and rebranding of the social networking platform on webcare practices",
keywords = "customer communication, webcare, social media, Twitter/X, corpus linguistics",
author = "Ursula Lutzky",
year = "2024",
doi = "10.25365/phaidra.507",
language = "English",
isbn = "978-3-200-09859-6",
pages = "176--180",
editor = "Sabine Einwiller and Ingrid Wahl",
booktitle = "Proceedings of the 28th International Conference on Corporate and Marketing Communications",
publisher = "Selbstverlag",
}