Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management

Gerald Reiner

Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management

Gerald Reiner

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Original language	English
Title of host publication	Integrated Management. Proceedings of the 6th International Conference on ISO 9000 and TQM, Ayr, 494-499 2001
Publication status	Published - 2001

Cite this

@inproceedings{7a8e42c85d924f87a7627d4546d109b5,

title = "Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management",

author = "Gerald Reiner",

year = "2001",

language = "English",

booktitle = "Integrated Management. Proceedings of the 6th International Conference on ISO 9000 and TQM, Ayr, 494-499 2001",

}

Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management. / Reiner, Gerald.
Integrated Management. Proceedings of the 6th International Conference on ISO 9000 and TQM, Ayr, 494-499 2001. 2001.

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings