Longitudinal Satisfaction Measurement using different Markov Chain Models

Christian Weismayer

Longitudinal Satisfaction Measurement using different Markov Chain Models

Christian Weismayer

Institute for Marketing and Customer Analytics

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Original language	English
Title of host publication	Recent Advances in Retailing and Services Science, Conference 2010, Conference Proceedings (CD), European Institute of Retailing and Services Studies (EIRASS)
Editors	H. J. P. Timmermans - Editor
Place of Publication	Istanbul, Turkey
Pages	242
Publication status	Published - 1 May 2010

Check availability

University Library Catalogue

Cite this

@inproceedings{beb121d0b3074351b597693b543e01b2,

title = "Longitudinal Satisfaction Measurement using different Markov Chain Models",

author = "Christian Weismayer",

year = "2010",

month = may,

day = "1",

language = "English",

isbn = "978-90-6814-180-1",

pages = "242",

editor = "{H. J. P. Timmermans - Editor}",

booktitle = "Recent Advances in Retailing and Services Science, Conference 2010, Conference Proceedings (CD), European Institute of Retailing and Services Studies (EIRASS)",

}

Longitudinal Satisfaction Measurement using different Markov Chain Models. / Weismayer, Christian.
Recent Advances in Retailing and Services Science, Conference 2010, Conference Proceedings (CD), European Institute of Retailing and Services Studies (EIRASS). ed. / H. J. P. Timmermans - Editor. Istanbul, Turkey, 2010. p. 242.

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

TY - GEN

T1 - Longitudinal Satisfaction Measurement using different Markov Chain Models

AU - Weismayer, Christian

PY - 2010/5/1

Y1 - 2010/5/1

M3 - Contribution to conference proceedings

SN - 978-90-6814-180-1

SP - 242

BT - Recent Advances in Retailing and Services Science, Conference 2010, Conference Proceedings (CD), European Institute of Retailing and Services Studies (EIRASS)

A2 - H. J. P. Timmermans - Editor, null

CY - Istanbul, Turkey

ER -